Frequently Asked Questions
How do I wash and care for my rug?
We recommend spot cleaning for small marks or spills. For more heavily soiled areas, use a cold, gentle machine wash and hang to dry. Avoid bleach, tumble drying, or harsh chemicals to keep your rug looking its best. Being 100% cotton, they are soft, durable, and will wash beautifully with proper care.
Can I return an item if I don’t like it?
Yes! Full-price items can be returned if you’re not completely satisfied. Please note that sale items are final and cannot be returned.
Who designs the rugs?
We collaborate with talented artists, mostly from Australia, who bring unique creativity to each design. Occasionally, we also work with artists from around the world to create special pieces.
Are the rugs eco-friendly?
Yes! Our rugs are made from 100% cotton and woven with care, making them a natural, sustainable choice. They’re designed to be durable, long-lasting, and mindful of the environment.
Are they good for the outdoors?
Absolutely! Perfect for the beach, camping, picnics, or indoors - our rugs are designed for life on the move.
When will my rug arrive?
Our next batch of rugs is estimated to arrive in Australia on January 16th. As our pieces are created in small, carefully produced batches, timelines can occasionally shift. If anything changes, we’ll email you with an update right away.